Frequently Asked Questions

• Q. Can I pay the driver after I get my check cashed?
• A. No, you must pay when you enter the MCTA vehicle
• Q. How old do you have to be to ride alone?
• A. Age 12
• Q. What are the rates?
• A. See our Services & Rates page
• Q. What would it take to get kicked off the bus?
• A. MCTA will deny transportation for the following reasons (but not limited to): for behavior that interferes with other passengers or driver, refusal to pay for service, repeated failure to provide adequate notice of cancellation or no-shows, refusal to follow rules for riding the bus.
• Q. What about hazardous road conditions?
• A. During inclement weather conditions, MCTA will cancel service or operate on a limited basis. MCTA will resume services on roads that are priority for snow removal and will resume regular service when all roads are clear and safe for travel. Please check local WPSD-TV and Froggy radio station for updates.
• Q. What is the latest I can call to get a pick up?
• A. 4:30 p.m. - Our drivers need to be finished by 5:00 p.m.